DocumentCode
2182840
Title
The Research Based on the Value Network Analysis of Promoting the Transportation Enterprise Service Value
Author
Lu Yu-bo ; Ding Ning
Author_Institution
Dalian Maritime Univ., Dalian, China
fYear
2010
fDate
24-26 Aug. 2010
Firstpage
1
Lastpage
4
Abstract
In the beginning of the paper, we propose the value network structure of transportation corporations as the basic of following discussions. Focusing on the relations among factors in the value network, the paper discusses the functions and affects of transportation corporations´ service value promotion as well as possible problems that corporations need think about in practical processes.
Keywords
transportation; service value promotion; transportation corporations; transportation enterprise service value; value network analysis; Customer satisfaction; Customer service; Industries; Investments; Publishing; Transportation;
fLanguage
English
Publisher
ieee
Conference_Titel
Management and Service Science (MASS), 2010 International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-5325-2
Electronic_ISBN
978-1-4244-5326-9
Type
conf
DOI
10.1109/ICMSS.2010.5577585
Filename
5577585
Link To Document