Role of Effective Facilitator: FAST Made Effective

Effective software management plan much depends on the nature of the software itself, to be developed. The plan can only remain successful if all the scheduled activities are performed according to the timelines already decided. It has been observed that quite a high amount of projects both in developing and developed countries fail despite the organization wide process maturity. There are many factors that contribute in the successful and on time completion of the software but the most important of the phases is the requirement engineering in which requirement are to be fabricated and rectified again and again to suggest the most appropriate requirements. FAST (Facilitated Application Specification Technique) has emerged as a technology to help decrease the communication gap between the customer and the developer. The success of FAST session generally depends on the way the session is conducted by the facilitator. This paper unleashes the characteristics that a good facilitator must have. The guidelines provided in this paper can be effectively used to measure the relevance, appropriateness and suitability of a facilitator in a development environment.