Automatic vehicle location system implementation

Since August, 1994 the Phoenix Fire Department´s new computer-aided dispatch system has been making dispatch recommendations based on current unit locations. This has been made possible by tightly integrating an automatic vehicle location (AVL) system with the dispatch system. This paper describes how the Phoenix Fire Department (hereinafter referred to as Department) has integrated the two systems and the benefits that it has realized. Planned enhancements are also described