End User Service Composition: Perceptions and Requirements

Author

Mehandjiev, Nikolay ; Namoune, Abdallah ; Wajid, Usman ; Macaulay, Linda ; Sutcliffe, Alistair

Author_Institution

Centre for Service Res., Univ. of Manchester, Manchester, UK

fYear

2010

fDate

1-3 Dec. 2010

Firstpage

139

Lastpage

146

Abstract

The idea that end users who are not programmers will one day compose software services has motivated our study of user perceptions, intuitions and requirements. This study comprised five focus groups which took place within SOA4All - an EC-funded research project aiming to bring service technology to everyone. The paper focuses on one aspect of the study - the perceptions and intuitions our users have about services in general and software services in particular, and about how to bring services together. It presents and analyses the results related to this aspect, including the results from three notational tasks. It then uses these results to derive a set of requirements about effective notations for service composition.

Keywords

Web services; service-oriented architecture; user centred design; user interfaces; SOA4All; service composition; service technology; software services; user intuition; user perception; user requirement; end user development; notational study; service assembly;

fLanguage

English

Publisher

ieee

Conference_Titel

Web Services (ECOWS), 2010 IEEE 8th European Conference on

Conference_Location

Ayia Napa

Print_ISBN

978-1-4244-9397-5

Type

conf

DOI

10.1109/ECOWS.2010.29

Filename

5693255