Title :
Voice-enabling enterprise applications
Author :
Chugh, J. ; Jagannathan, V.
Abstract :
We review the influence of the advancement and standardization of voice technologies on existing Web and enterprise applications. We focus on the limitations and concerns of a new voice interface, in addition to the integration issues. We use automation of the dictation process, which is usually a part of enterprise transcription applications, as a case study to explore the power of current voice technologies. We specifically delve into VoiceXML and also into the fundamental integration solutions.
Keywords :
Internet; business data processing; dictation; hypermedia markup languages; natural language interfaces; speech recognition; speech-based user interfaces; Internet; VoiceXML; Web applications; case study; dictation process automation; enterprise transcription applications; speech recognition; standardization; voice interface; voice-enabling enterprise applications; Automatic speech recognition; Automation; Collaborative work; Fault tolerance; Network servers; Robustness; Standardization; Telephony; Web server; XML;
Conference_Titel :
Enabling Technologies: Infrastructure for Collaborative Enterprises, 2002. WET ICE 2002. Proceedings. Eleventh IEEE International Workshops on
Print_ISBN :
0-7695-1748-X
DOI :
10.1109/ENABL.2002.1030008
