• DocumentCode
    2205070
  • Title

    On improvement in enterprise performance of manufacturing servitization

  • Author

    Jin, Ming-hua ; Gao, Jian-wei ; Zhao, Shu-qing

  • Author_Institution
    Sch. of Manage., Harbin Univ. of Commerce Harbin, Harbin, China
  • fYear
    2011
  • fDate
    9-11 Sept. 2011
  • Firstpage
    3236
  • Lastpage
    3239
  • Abstract
    Some manufacturing enterprises which aim to improve their market competitive advantage and get better market performance and financial performance, are implementing servitization strategy. Even some of them sell the function and service of their products instead of products and transform into some sense of service enterprisers. However, in the process of servitization, they face the interest conflicts in the value chains of each link, sharp increase in the operating costs and the boycott from organizations reply to the change. Therefore, the enterprises should take effective measures to weaken the obstacles to assure the implementation of servitization strategy and the whole of performance based on the right service model and its own characteristics.
  • Keywords
    financial management; industrial economics; manufacturing industries; service industries; supply chain management; financial performance; interest conflicts; manufacturing enterprises; manufacturing servitization strategy; market competitive advantage; market performance; operating costs; right service model; service enterprisers; value chains; Educational institutions; Maintenance engineering; Manufacturing; Marketing and sales; Organizations; Personnel; financial performance; manufacturing enterprise; market performance; servitization strategy;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Electronics, Communications and Control (ICECC), 2011 International Conference on
  • Conference_Location
    Zhejiang
  • Print_ISBN
    978-1-4577-0320-1
  • Type

    conf

  • DOI
    10.1109/ICECC.2011.6068094
  • Filename
    6068094