Title :
TQM in maintenance to improve manufacturing performance
Author :
Sharp, John M. ; Irani, Zahir N. ; Wyant, Trevor ; Firth, Noel
Author_Institution :
Design, Manuf. & Marketing Res. Inst., Salford Univ., UK
Abstract :
This paper provides a case study of implementing total quality management (TQM) into a maintenance function within a traditional manufacturing company. It identifies the key quality related activities taken by the maintenance management team within the company and shows that the results of implementing TQM into maintenance can be quite dramatic in contributing to improved manufacturing performance
Keywords :
maintenance engineering; management; manufacturing industries; quality control; TQM implementation; maintenance function management; management team; manufacturing company; manufacturing performance improvement; total quality management; Cost benefit analysis; Flexible manufacturing systems; Joining processes; Knowledge acquisition; Knowledge management; Large-scale systems; Technological innovation; Total quality management; Uncertainty;
Conference_Titel :
Innovation in Technology Management - The Key to Global Leadership. PICMET '97: Portland International Conference on Management and Technology
Conference_Location :
Portland, OR
Print_ISBN :
0-7803-3574-0
DOI :
10.1109/PICMET.1997.620779
