Title :
A Study on E-Government Success Framework Based on IS Success Model
Author_Institution :
Wuhan Univ. of Technol., Wuhan, China
Abstract :
E-government now includes a significant service component. However, commonly used measures of IS effectiveness focus on the technology, rather than the services. Thus, there is the danger of misunderstanding E-government effectiveness if it does not include service quality. So in this study, we argued for E-government success with the IS success model in order to identify and understand key factors affecting E-government success.
Keywords :
government data processing; information services; IS success model; e-government; service quality; Educational institutions; Electronic government; Finance; Information science; Information systems; Information technology; Legal factors; Multidimensional systems; Technological innovation; Technology management;
Conference_Titel :
Information Science and Engineering (ICISE), 2009 1st International Conference on
Conference_Location :
Nanjing
Print_ISBN :
978-1-4244-4909-5
DOI :
10.1109/ICISE.2009.182
