• DocumentCode
    2218843
  • Title

    A Price Competitive Model of Oligopoly Insurance Market with Different Service Quality

  • Author

    Junling, Zhang ; Junhai, Ma

  • Author_Institution
    Sch. of Manage., Tianjin Univ., Tianjin, China
  • Volume
    1
  • fYear
    2010
  • fDate
    26-28 Nov. 2010
  • Firstpage
    451
  • Lastpage
    454
  • Abstract
    On the basis of domestic and overseas scholars´ researches, this paper supposes that consumers have different preferences to wealth utility and service utility and chooses service efficiency and after-sale service as the parameters which can importantly sign the service quality of insurance firms. In this premise, a price competitive model under the condition of service quality differentiation of the oligarchs in insurance market is established. By deducing its Nash equilibrium strategies, the conclusion that when the oligarchs face the same loss probability, the rate of the firm which has better service quality is also higher than the other, was drawn. And on that basis, the effects which the difference in after-sale service quality and the loss probability and so on have on the insurance rate are analyzed and discussed.
  • Keywords
    game theory; insurance; marketing; probability; utility theory; Nash equilibrium strategy; insurance firms; insurance rate; loss probability; oligopoly insurance market; price competitive model; service efficiency; service quality; service quality differentiation; complexity; differentiation with service quality; insurance oligarch; price competition;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Management, Innovation Management and Industrial Engineering (ICIII), 2010 International Conference on
  • Conference_Location
    Kunming
  • Print_ISBN
    978-1-4244-8829-2
  • Type

    conf

  • DOI
    10.1109/ICIII.2010.115
  • Filename
    5694444