DocumentCode
2218843
Title
A Price Competitive Model of Oligopoly Insurance Market with Different Service Quality
Author
Junling, Zhang ; Junhai, Ma
Author_Institution
Sch. of Manage., Tianjin Univ., Tianjin, China
Volume
1
fYear
2010
fDate
26-28 Nov. 2010
Firstpage
451
Lastpage
454
Abstract
On the basis of domestic and overseas scholars´ researches, this paper supposes that consumers have different preferences to wealth utility and service utility and chooses service efficiency and after-sale service as the parameters which can importantly sign the service quality of insurance firms. In this premise, a price competitive model under the condition of service quality differentiation of the oligarchs in insurance market is established. By deducing its Nash equilibrium strategies, the conclusion that when the oligarchs face the same loss probability, the rate of the firm which has better service quality is also higher than the other, was drawn. And on that basis, the effects which the difference in after-sale service quality and the loss probability and so on have on the insurance rate are analyzed and discussed.
Keywords
game theory; insurance; marketing; probability; utility theory; Nash equilibrium strategy; insurance firms; insurance rate; loss probability; oligopoly insurance market; price competitive model; service efficiency; service quality; service quality differentiation; complexity; differentiation with service quality; insurance oligarch; price competition;
fLanguage
English
Publisher
ieee
Conference_Titel
Information Management, Innovation Management and Industrial Engineering (ICIII), 2010 International Conference on
Conference_Location
Kunming
Print_ISBN
978-1-4244-8829-2
Type
conf
DOI
10.1109/ICIII.2010.115
Filename
5694444
Link To Document