DocumentCode :
2221182
Title :
An Application of Quality Function Deployment in the Management of College Quality Course of China
Author :
Jing, Yang ; Gongqian, Liang ; Shating, Wang
Author_Institution :
Sch. of Manage., Northwestern Polytech. Univ., Xi´´an, China
Volume :
2
fYear :
2010
fDate :
26-28 Nov. 2010
Firstpage :
169
Lastpage :
173
Abstract :
College Quality Course could effectively development and integrate educational resources. At present, there are different degrees of quality problems in the management of College Quality Course in our country. This article applies the Quality Function Deployment (QFD)to the management of College Quality Course. Based on analyzing the situation of College Quality Course, it clarifies the object of study, identifies customer requirements and quality characteristics to find out the key factors in the management of College Quality Courses, and finally puts forward the approach to quality control and improvement of College Quality Courses management based on the accomplishment of quality planning according to “Juran´s Quality Trilogy”. It provides a new approach to improve the quality of College Quality Course management.
Keywords :
educational courses; quality function deployment; China; Juran quality trilogy; college quality course; customer requirements; house of quality; quality function deployment; quality planning; House of Quality (HOQ); QFD; Quality Control; Quality Course; Quality Improvement;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering (ICIII), 2010 International Conference on
Conference_Location :
Kunming
Print_ISBN :
978-1-4244-8829-2
Type :
conf
DOI :
10.1109/ICIII.2010.205
Filename :
5694544
Link To Document :
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