The Relationship between a Mobile Device and a Shopper´s Trust for E-Payment Systems

This paper describes an attempt to identify the relationships between the using of a mobile device and an online shopper´s trust in use of electronic payment systems in order to see how the adoption of a mobile device can contributes positively to increase shoppers´ trust in their used of electronic payment systems. Therefore, this trust will increase shopper´s intention to purchase online. It also investigated whether the availability of a security-enabled mobile device, modified to provide added security for an online shopper´s payment details, would influence their intention to use online shopping. The study was based on a well-established theoretical model for the adoption of a Mobile Device Payment System (MDPS) with the Technology Acceptance Model (TAM). Structural Equation Model (SEM) techniques were used to analyze the data. Results from a survey showed that the adoption of mobile devices had strongest direct effect on increase an online shopper´s trust in the electronic payment systems.