Title :
The responsiveness of order fulfillment in BTO: Five cases of Chinese automotive manufacturers
Author :
Zhang, Xiang ; Chen, Rong-qiu ; Wang, Guoxin ; Xiao, Yanqiu ; ShangGuan, Jingchang
Author_Institution :
Sch. of Manage. & Econ., Beijing Inst. of Technol., Beijing, China
Abstract :
Responsiveness is one of the key factors for the success of build-to-order (BTO) strategy. This paper aims to analyze the responsiveness of order fulfillment of BTO strategy in the Chinese automotive industry. Using the data collected at five Chinese automotive manufacturers, we find that the optimization of order processing is the key point to shorten the total OTD time. In addition, we obtained the time distribution of order-to-delivery process of BTO, including the order processing stage, producing stage and outbound logistics stage.
Keywords :
automobile industry; optimisation; order processing; Chinese automotive industry; Chinese automotive manufacturer; build-to-order strategy; order fulfillment responsiveness; order processing optimization; order-to-delivery process; Automotive engineering; Delay; Engineering management; Logistics; Manufacturing industries; Manufacturing processes; Mass production; Technology management; Vehicles; Voice mail; automotive industry; build-to-order; order fulfillment; responsiveness;
Conference_Titel :
Industrial Engineering and Engineering Management, 2008. IEEM 2008. IEEE International Conference on
Conference_Location :
Singapore
Print_ISBN :
978-1-4244-2629-4
Electronic_ISBN :
978-1-4244-2630-0
DOI :
10.1109/IEEM.2008.4737975
