Title :
An Application of the AHP in Supplier Selection of Maintenance and Repair Parts
Author_Institution :
Sch. of Software, Tsinghua Univ., Beijing, China
Abstract :
The supplier selection of maintenance and repair parts is very important for the maintenance of complicated equipments, as it is a multi-item, multi-person and multi-criteria decision problem. Among the recorded literature, the analytic hierarchy process (AHP) has been recognized as an appropriate approach to solve the above problem, which helps several decision-makers with different conflicting objectives to arrive at a consensus decision. In this paper, an innovative model which based on the AHP method is formulated and it can be applied to provide a framework for the organization to select a supplier that satisfies the customer specifications. We also could change the assessment indicator system a little to apply the framework supplied by our selection model in any other industry.
Keywords :
customer satisfaction; decision making; maintenance engineering; AHP; analytic hierarchy process; assessment indicator system; customer specifications; equipment maintenance; innovative model; maintenance parts; multicriteria decision problem; multiitem decision problem; multiperson decision problem; repair parts; supplier selection; Application software; Cost function; Decision making; Information science; Machinery; Manufacturing; Marketing management; Process planning; Production planning; Software maintenance;
Conference_Titel :
Information Science and Engineering (ICISE), 2009 1st International Conference on
Conference_Location :
Nanjing
Print_ISBN :
978-1-4244-4909-5
DOI :
10.1109/ICISE.2009.237