Security issues in unified communications

Unified Communications have the potential to dramatically simplify and improve enterprise communications, reducing costs and improving revenue opportunities. However, these benefits do not come without risks. The introduction of an IP-based Unified Communications solution brings an array of new vulnerabilities into the enterprise, exploited by a growing number of malicious programs. The most common risks faced by the major dominant technologies used in unified communications solutions are presented and an approach to mitigate them is proposed.