The Efficient Analysis of the CRM Based on Information Technology

People´s living quality is rising gradually in the 21 century; the consciousness of serving for people is enhanced continuously. Customer´s personal needing expectation toward products and services become higher and higher. In modernized enterprise, as the autoimmunization of production process and the management modernization of information network, information management plays a more and more important role in enterprises. The office autoimmunization degree, enterprises´ management level, employee´s computer application ability and enterprises´ informational level in our country all have a substantial progress at the aspects of information technique and the management theoretic.