Title :
Research on Organization Mode Selection of Service-enhanced Manufacturing Enterprise
Author_Institution :
Glorious Sun Sch. of Bus. & Manage., Donghua Univ., Shanghai, China
Abstract :
The diversity of service activities means that service innovations and innovation organizations may take various forms. In this paper we roughly but practically separate service-enhanced manufacturing enterprise organizations into three organization modes based on the literatures of former researches: strategy-oriented organization, professional organization and network organization according to the requirements of service-enhanced manufacturing industry. In order to select a suitable organization mode for a specific organization, we make a fuzzy comprehensive evaluation on these three organization modes based on a modified "7S" organization model suitable for service oriented organization. By this method, a service-enhanced manufacturing enterprise can find which one of these 7 factors is weak and should be improved. Finally the enterprise can optimize organization mode on the benefit to organizational strategic transformation.
Keywords :
customer services; manufacturing industries; organisational aspects; service industries; innovation organizations; network organization; organization mode selection; organizational strategic transformation; professional organization; service innovations; service-enhanced manufacturing enterprise organizations; service-enhanced manufacturing industry; strategy-oriented organization; fuzzy evaluation; organization mode; service innovation; service-enhanced manufacturing (SEM);
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering (ICIII), 2010 International Conference on
Conference_Location :
Kunming
Print_ISBN :
978-1-4244-8829-2
DOI :
10.1109/ICIII.2010.566