• DocumentCode
    2234084
  • Title

    The Virtual Sales Assistant in SaaS

  • Author

    Zhu Yang ; Gan Zhi Chun ; Huang Ye

  • Author_Institution
    Commun. Commanding Acad., Wuhan, China
  • Volume
    5
  • fYear
    2010
  • fDate
    20-22 Aug. 2010
  • Abstract
    The paper presents a third-party service software system in SaaS, which is defined as Virtual Sales Assistant. Virtual Sales Assistant is designed to eliminate misunderstandings between customer and SaaS operator, so that communication between the two sides can be more efficient and easier. It solves the problems of customers by shopping guide, track, tips, alerts, Q&A, advice for SaaS operator, it helps to Eliminate the differences and disputes between buyers and sellers, making the delivery and use of service or software in efficient and smooth manner.
  • Keywords
    Web services; commodity trading; electronic commerce; SaaS operator; shopping guide; software-as-a-service; third-party service software system; virtual sales assistant; Databases; Monitoring; SaaS; Software as a service; VSA; Virtual Sales Assistant;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Advanced Computer Theory and Engineering (ICACTE), 2010 3rd International Conference on
  • Conference_Location
    Chengdu
  • ISSN
    2154-7491
  • Print_ISBN
    978-1-4244-6539-2
  • Type

    conf

  • DOI
    10.1109/ICACTE.2010.5579806
  • Filename
    5579806