A study of performance evaluation of ERP system implementation based on AHP-fuzzy comprehensive evaluation theory

Author

Wang, Hong-li ; Zhou, Shu-gong

Author_Institution

Dept. of Math. & Inf. Sci., Tangshan Teacher´´s Coll., Tangshan, China

Volume

4

fYear

2010

fDate

11-14 July 2010

Firstpage

1930

Lastpage

1934

Abstract

As the application of ERP system becomes more and more popular and universal, the ERP suppliers and enterprises which now use ERP system begin to evaluate performance of ERP system implementation. Through scientific evaluation and study, the application status of ERP system is revealed. The paper first establishes a performance evaluation index system of ERP implementation based on technology level, management level and enterprise performances. Then, the paper gives a performance evaluation method based on AHP-fuzzy theory to evaluate ERP system implementation performance. At last, the paper gives an application instance and introduces how to evaluate an enterprise of ERP system implementation performance by making use of AHP-fuzzy comprehensive evaluation method. It provides scientific gist and theory support for decision-making.

Keywords

enterprise resource planning; fuzzy set theory; AHP-fuzzy comprehensive evaluation theory; ERP system; enterprise performances; management level; performance evaluation index system; technology level; Companies; Economics; Indexes; Machine learning; Performance evaluation; Power generation; Production planning; AHP; ERP; Fuzzy theory; Performance evaluation;

fLanguage

English

Publisher

ieee

Conference_Titel

Machine Learning and Cybernetics (ICMLC), 2010 International Conference on

Conference_Location

Qingdao

Print_ISBN

978-1-4244-6526-2

Type

conf

DOI

10.1109/ICMLC.2010.5580527

Filename

5580527