Application of integrated fuzzy comprehensive appraisal in goverment websites

In this paper, integrated fuzzy comprehensive appraisal approach is described and applied to government website evaluation. A government website evaluation system is established, consisting of 5 primary indexes (website content, e-government affairs, Quality of Service, website design and network characteristic) and 24 secondary indexes. Results show that it is important for websites to provide timely update of web pages; The Public affairs be made known to the public and the function of administrative examination and approval should be strengthened; Website style be properly adapted to the government web environment and facilities be made available to users. The findings provide useful information to website assessment for improving e-government.