Interactive voice technology at work: the CSELT experience

Author

Billi, R. ; Canavesio, F. ; Ciaramella, A. ; Nebbia, L.

Author_Institution

CSELT, Torino, Italy

fYear

1994

fDate

26-27 Sep 1994

Firstpage

43

Lastpage

48

Abstract

The paper is a survey of the speech technologies and applications developed at CSELT, some of which are employed in real services on the Italian telephone network. This represents a major extension from the previous activity of the centre, which was essentially oriented to research, to a now broader set of activities which range from defining and experimenting new algorithmic approaches to speech product engineering and application development. In particular the paper describes two applications in the field trial phase, one related to an automatic operator, providing voice selection of large name directories, the other related to an automated network service for directory assistance, which is now accessible to all the Italian telephone customers

Keywords

interactive systems; speech recognition; speech synthesis; telecommunication computing; telephone networks; telephony; CSELT; Italian telephone network; automated network service; automatic operator; directory assistance; interactive voice technology; large name directories; speech technologies; voice selection; Application software; Automatic speech recognition; Databases; Licenses; Speech recognition; Speech synthesis; System testing; Telecommunications; Telephony; Vocabulary;

fLanguage

English

Publisher

ieee

Conference_Titel

Interactive Voice Technology for Telecommunications Applications, 1994., Second IEEE Workshop on

Conference_Location

Kyoto

Print_ISBN

0-7803-2074-3

Type

conf

DOI

10.1109/IVTTA.1994.341547

Filename

341547