Operational and experimental French telecommunication services using CNET speech recognition and text-to-speech synthesis

Author

Athimon, C. ; Bigorne, D. ; Cherbonnel, B. ; Dubois, D. ; Gagnoulet, C. ; Jouvet, D. ; Marzio, H. ; Monne, J. ; Py, S. ; Sorin, C. ; Toularhoat, M.

Author_Institution

France Telecom, CNET, Lannion, France

fYear

1994

fDate

26-27 Sep 1994

Firstpage

27

Lastpage

32

Abstract

The paper presents a brief overview of current uses for CNET speech technology (speech recognition and text-to-speech systems) in interactive voice response services (IVR). Several services are described, and the latest evaluation of one ASR-based service is also outlined. Finally, the paper summarizes developments in the CNET ASR and TTS technology

Keywords

data communication; interactive systems; speech recognition; speech synthesis; telecommunication services; telephony; ASR-based service; CNET speech recognition; French telecommunication services; TTS technology; interactive voice response services; text-to-speech synthesis; Automatic speech recognition; Conferences; Insurance; Intelligent networks; Marketing and sales; Speech recognition; Speech synthesis; Telecommunication services; Vehicles; Videotex;

fLanguage

English

Publisher

ieee

Conference_Titel

Interactive Voice Technology for Telecommunications Applications, 1994., Second IEEE Workshop on

Conference_Location

Kyoto

Print_ISBN

0-7803-2074-3

Type

conf

DOI

10.1109/IVTTA.1994.341550

Filename

341550