The Multi-Project Support System based on multiplicity of task

In an office working environment, it is very unusual that a worker is engaged in a single task until the task is completed. Generally, multitasking is the norm, so workers will belong to several project groups and work on one of the projects and then, before completing that, switch to another. Focusing on how to manage resources effectively and how to support task performance in an environment in which workers belong to multiple projects, this paper examines the provision of appropriate mechanisms to support collaborative work in the environment. We suggest a method for managing resources which uses a 3-level structure consisting of a sharing level, a working level and a personal level, and we describe the implementation of the Multi-Project Support System which is capable of supporting interrelations among workers, resources and projects