DocumentCode
228838
Title
Using a biometric system to check-in and check-out luggage at airports
Author
Hans, Robert T.
Author_Institution
Dept. of Software Eng., Tshwane Univ. of Technol., Pretoria, South Africa
fYear
2014
fDate
26-27 Aug. 2014
Firstpage
63
Lastpage
66
Abstract
The airline industry is losing millions of dollars each year due to lost or stolen passenger luggage. The current system used for both checking-in and checking-out passengers´ luggage has not proven to be effective in curbing luggage loss. On the other hand numerous businesses, including airlines, have turned into biometrics for effective access control and user authentication. It is on the basis of this undisputed success of biometric systems that this research study proposes the extended use of a fingerprint biometric system for passenger luggage check-in and check-out at the airports. The use of biometrics at various international airports in other business areas has yielded positive results. Therefore, the usage of a biometric system for luggage check-in and check-out would be one way of nipping luggage theft in the bud. There are various returns on investing in the proposed biometric system for passenger luggage control at the airports. These returns include, curbing luggage theft resulting in savings of millions of dollars on luggage loss, and improving passenger satisfaction as well as passenger service. The usage of the proposed biometric system at the airports which have not started using biometrics has some limitations. These limitations include the perceived private invasion and user acceptance limitations.
Keywords
airports; authorisation; customer satisfaction; customer services; fingerprint identification; message authentication; travel industry; access control; airline industry; fingerprint biometric system; international airports; lost passenger luggage; luggage loss; luggage theft curbing; passenger luggage check-in; passenger luggage check-out; passenger luggage control; passenger satisfaction; passenger service; private invasion; stolen passenger luggage; user acceptance limitations; user authentication; Airports; Authentication; Biometrics (access control); Databases; Educational institutions; Fingerprint recognition; airport; biometric system; fingerprint; luggage;
fLanguage
English
Publisher
ieee
Conference_Titel
Biometrics and Security Technologies (ISBAST), 2014 International Symposium on
Conference_Location
Kuala Lumpur
Print_ISBN
978-1-4799-6443-7
Type
conf
DOI
10.1109/ISBAST.2014.7013095
Filename
7013095
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