DocumentCode
2293553
Title
Effects of declarative information in instructions for use
Author
Karreman, Joyce ; Steehouder, Michaël
Author_Institution
Twente Univ., Enschede, Netherlands
fYear
2003
fDate
21-24 Sept. 2003
Abstract
Adding declarative information to the essential procedural information in instructions for use might have different effects. Previous research examined the effect of declarative information on the ability to work with the system that is described in the instructions. However, the results of the various experiments were not conclusive. Moreover, other possible effects of declarative information were never investigated before. In the present experiment, the effects of two different types of declarative information on task performance, on cognitive load and on self-efficacy were examined. The results demonstrated that the two types of declarative information negatively affected cognitive load and self-efficacy ratings. The effects on task performance were positive, but moderate.
Keywords
system documentation; cognitive load; declarative information; instructions for use; procedural information; Base stations; Cost function; Shape; Spreadsheet programs; Telephony;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 2003. IPCC 2003. Proceedings. IEEE International
Print_ISBN
0-7803-7949-7
Type
conf
DOI
10.1109/IPCC.2003.1245463
Filename
1245463
Link To Document