Ontology-based reconfigurable case-based reasoning system for knowledge integration

Cased-based reasoning (CRB) is a methodology that follows mankind´s problem solving strategy. Most traditional CBR systems are built in a fixed index structure and they cannot be easily adapted to fit new environment. In this paper a KM framework is proposed that combines ontology, case templates and case-based reasoning to solve the problems. In this framework, enterprise ontology provides the basis for integration among knowledge resources. Case templates can be reconfigured based on the enterprise´s ontology by the user. The knowledge structure and the user-interfaces of the system knowledge structure and the user-interface of the system can be reconfigured so that the system can suit for an enterprise whose knowledge structure and the requirement for knowledge management system change rapidly. Besides, a workflow based knowledge acquisition method is also discussed that assures the quality of the knowledge acquired.