Title :
Diagnosing E-commerce website quality based on DEA
Author_Institution :
Coll. of Inf. Eng., Capital Normal Univ., Beijing, China
Abstract :
The website quality affects the success of E-commerce directly, and therefore reasonable quality evaluation and diagnosis of E-commerce website is of great practical significance. In this paper, DEA was adopted to evaluate the quality of E-commerce website and a quality diagnosis method was proposed based on DEA. Moreover, the system of quality evaluation target was setup. Finally, this method was proved to be effective and scientific by example analysis.
Keywords :
Web sites; data envelopment analysis; electronic commerce; program diagnostics; DEA; diagnosing e-commerce Website quality; quality diagnosis method; quality evaluation target; DEA; e-commerce website; quality diagnosis; system of evaluation target;
Conference_Titel :
Computer Science and Network Technology (ICCSNT), 2012 2nd International Conference on
Conference_Location :
Changchun
Print_ISBN :
978-1-4673-2963-7
DOI :
10.1109/ICCSNT.2012.6526044
