DocumentCode
2300384
Title
Diagnosing E-commerce website quality based on DEA
Author
Zijuan Liu
Author_Institution
Coll. of Inf. Eng., Capital Normal Univ., Beijing, China
fYear
2012
fDate
29-31 Dec. 2012
Firstpage
762
Lastpage
765
Abstract
The website quality affects the success of E-commerce directly, and therefore reasonable quality evaluation and diagnosis of E-commerce website is of great practical significance. In this paper, DEA was adopted to evaluate the quality of E-commerce website and a quality diagnosis method was proposed based on DEA. Moreover, the system of quality evaluation target was setup. Finally, this method was proved to be effective and scientific by example analysis.
Keywords
Web sites; data envelopment analysis; electronic commerce; program diagnostics; DEA; diagnosing e-commerce Website quality; quality diagnosis method; quality evaluation target; DEA; e-commerce website; quality diagnosis; system of evaluation target;
fLanguage
English
Publisher
ieee
Conference_Titel
Computer Science and Network Technology (ICCSNT), 2012 2nd International Conference on
Conference_Location
Changchun
Print_ISBN
978-1-4673-2963-7
Type
conf
DOI
10.1109/ICCSNT.2012.6526044
Filename
6526044
Link To Document