How Test Organizations Adopt New Testing Practices and Methods?

Software testing process is an activity, in which the software is verified to comply with the requirements and validated to operate as intended. As software development adopts new development methods, this means also that the test processes need to be changed. In this qualitative study, we observe ten software organizations to understand how organizations develop their test processes and how they adopt new test methods. Based on our observations, organizations do only sporadic test process development, and are conservative when adopting new ideas or testing methods. Organizations need to have a clear concept of what to develop and how to implement the needed changes before they commit to process development.