Title :
Whole-product usability: integrating documentation and rest-of-product usability testing
Author :
Rosenbaum, Stephanie ; Anschuetz, Lori
Author_Institution :
Tec-Ed Tech. Commun. & Graphics Services Inc., Ann Arbor, MI, USA
fDate :
28 Sep-1 Oct 1994
Abstract :
Describes a recommended process for implementing a whole-product usability program, in which documentation and rest-of-product testing combine to yield valuable data for both professional communicators and product developers. The paper includes examples from the authors´ usability testing experience
Keywords :
human factors; program testing; software metrics; system documentation; technical presentation; documentation usability testing; product developers; professional communicators; rest-of-product usability testing; whole-product usability program; Business process re-engineering; Documentation; Graphics; Hardware; Human factors; Performance evaluation; Product development; Professional communication; Testing; Usability;
Conference_Titel :
Professional Communication Conference, 1994. IPCC '94 Proceedings. Scaling New Heights in Technical Communication., International
Conference_Location :
Banff, Alta.
Print_ISBN :
0-7803-1936-2
DOI :
10.1109/IPCC.1994.347533
