Title :
Testing online helps with paper and pencil
Author :
Gould, Emilie W. ; Pagerey, Pete
Author_Institution :
Human Factors, IBM Kingston, NY, USA
fDate :
28 Sep-1 Oct 1994
Abstract :
Testing online help systems does not have to be limited to the final stages of a project. A paper-and-pencil scenario can help you identify problems in the help text, in the organization of information, and in the underlying design of the software. In addition, such tests can help you determine where to put hypertext links and graphics
Keywords :
computer graphics; human factors; hypermedia; program testing; user interfaces; graphics; help text; hypertext links; information organization; online help systems; paper-and-pencil scenario; software design; software testing; Design methodology; Feedback; Graphics; Human factors; Materials testing; Plastics; Robustness; Stability; System testing; Usability;
Conference_Titel :
Professional Communication Conference, 1994. IPCC '94 Proceedings. Scaling New Heights in Technical Communication., International
Conference_Location :
Banff, Alta.
Print_ISBN :
0-7803-1936-2
DOI :
10.1109/IPCC.1994.347534
