Title :
Factors Influencing the Consumers´ Willingness to Buy in E-Commerce
Author :
Chen, Shouming ; Li, Jie
Author_Institution :
Sch. of Econ. & Manage., Tongji Univ., Shanghai, China
Abstract :
This paper focuses on the factors that influence the consumers´ willingness to buy from an e-commerce vendor. We develop 4 structural equation models (SEM) integrated these factors to test our hypotheses. The result shows that perceived reputation, perceived risk and ease of use are positively associated with the level of consumers´ willingness to buy, however, perceived size, perceived system assurance, and perceived privacy information protection are insignificantly related with the level of consumers´ willingness to buy. In addition, perceived system assurance modulates the relationship between ease of use and willingness to buy.
Keywords :
Internet; consumer behaviour; data privacy; electronic commerce; retail data processing; Internet; SEM model; consumer WTB; consumer willingness-to-buy; e-commerce vendor; online shopping; perceived privacy information protection; perceived reputation; perceived system assurance; structural equation model; Companies; Consumer behavior; Electronic commerce; Filling; Information technology; Internet; Numerical analysis; Privacy; Protection; Testing;
Conference_Titel :
E-Business and Information System Security, 2009. EBISS '09. International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-2909-7
Electronic_ISBN :
978-1-4244-2910-3
DOI :
10.1109/EBISS.2009.5137979