• DocumentCode
    2326425
  • Title

    Factors Influencing the Consumers´ Willingness to Buy in E-Commerce

  • Author

    Chen, Shouming ; Li, Jie

  • Author_Institution
    Sch. of Econ. & Manage., Tongji Univ., Shanghai, China
  • fYear
    2009
  • fDate
    23-24 May 2009
  • Firstpage
    1
  • Lastpage
    8
  • Abstract
    This paper focuses on the factors that influence the consumers´ willingness to buy from an e-commerce vendor. We develop 4 structural equation models (SEM) integrated these factors to test our hypotheses. The result shows that perceived reputation, perceived risk and ease of use are positively associated with the level of consumers´ willingness to buy, however, perceived size, perceived system assurance, and perceived privacy information protection are insignificantly related with the level of consumers´ willingness to buy. In addition, perceived system assurance modulates the relationship between ease of use and willingness to buy.
  • Keywords
    Internet; consumer behaviour; data privacy; electronic commerce; retail data processing; Internet; SEM model; consumer WTB; consumer willingness-to-buy; e-commerce vendor; online shopping; perceived privacy information protection; perceived reputation; perceived system assurance; structural equation model; Companies; Consumer behavior; Electronic commerce; Filling; Information technology; Internet; Numerical analysis; Privacy; Protection; Testing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    E-Business and Information System Security, 2009. EBISS '09. International Conference on
  • Conference_Location
    Wuhan
  • Print_ISBN
    978-1-4244-2909-7
  • Electronic_ISBN
    978-1-4244-2910-3
  • Type

    conf

  • DOI
    10.1109/EBISS.2009.5137979
  • Filename
    5137979