The Simulation Research of Oil Products Distribution Process from a Service-Oriented Perspective

From a service-oriented view and viewpoint, the petroleum enterprises should implement and expose their business processes through the service-oriented architecture. The oil products distribution process is too complex to describe with the traditional model, and business process evaluation is the foundation for business process optimization in the Activity-Based Costing approach. Using SIMPROCESS simulation modeling of oil products distribution process allows managers to achieve a detailed understanding about the behavior of it. Finally, it can help managers to focus on customer satisfaction as the key issue through service-oriented process analysis and design approaches, and to improve the service efficiency.