Author :
Lu, Xiangnan ; Zhao, Xin ; Han, Hui
Abstract :
This study examines three project diversity, including project size, project member diversity, technical complexity; five critical success factors, including project objective and bound, top management support, project plan and monitoring, project user involvement, project communications; and six success criteria, including time, cost, quality, information quality, information use, user satisfaction. Through literature review, hypotheses, data collection, data analysis, validation, we get conclusions and recommendations. In this paper, we have found that five critical success factors including project objective and bound, top management support, project plan and monitoring, project user involvement, project communications would have significant impacts on the performance of the information system development projects. On the other words, that means we could gain success by controlling theses critical success factors. Furthermore, we also found that the factors have significant differences between the different projects.
Keywords :
information systems; information use; project management; cost; critical success factor; information quality; information system development; information use; project communication; project diversity; project member diversity; project monitoring; project objective; project plan; project size; project user involvement; success criteria; system performance; technical complexity; top management support; user satisfaction; Communication system control; Costs; Engineering management; Information analysis; Information systems; Management information systems; Monitoring; Project management; Quality management; Technology management; Critical success factors; Information system development; Project management;