Platforms in the palm of your hand: Mobile value chain evolution

The last decade has seen the telecommunications industry responding to a process of revolutionary change. Infrastructure, technology, supply chains and customer demands have evolved more in the last 5-10 years than in the previous 30. In this paper we explore how technological changes have contributed to the evolution of the mobile network value chain and consider how the latest developments in mobile and cloud computing are likely to continue the revolution. Finally, we investigate the impact of this on the business models of the telecommunications industry.