Browsing service registries using the Atom Interface: An application in e-Government

In this paper we present how the atom interface can be used for browsing service registries and how this is applied in the case of an e-government services platform. Although e-government is a vibrant research domain, there is notably little work regarding HCI related issues. Our work shows the kind of problems that citizens face when using existing systems, and how new design approaches, like the atom interface, can facilitate the citizen-public administration interaction.To address domain specific needs we implemented several extentions to the Atom Interface. In addition, we defined mappings between e-Government concepts, i.e. service provider, administrative document etc, and elements of Atom. Our experience so far shows that public administration can provide a very good test-bed for the Atom Interface.