Title :
The role of process engineering in product and service realization
Author :
Boza, Luis B. ; Hsu, Jay C. ; Wyndrum, Ralph W., Jr.
Author_Institution :
AT&T Bell Labs., Holmdel, NJ, USA
Abstract :
The authors discuss an approach to quality improvement called `Process Engineering´. The notion of a process is crucial to its success; and in addition, a new type of engineering, based on disciplined team work, supported by systematic analysis to determine the degree and quality of the value to be added by each function or operation, forms the basis of the underlying methodology. The authors discuss the process view, process engineering, value adding analysis and lead time reduction
Keywords :
quality control; lead time reduction; process engineering; product realisation; quality improvement; service realization; value adding analysis; Concrete; Couplings; Manufacturing processes; Materials requirements planning; Microscopy; Process planning; Procurement; Production facilities; Qualifications; Raw materials;
Conference_Titel :
Colloquium in South America, 1990., Proceedings of the 1990 IEEE
Conference_Location :
Argentina, Brazil, Chile
Print_ISBN :
0-87942-610-1
DOI :
10.1109/COLLOQ.1990.152810
