Behavioural Prototyping: Making Interactive and Intelligent Systems Meaningful for the User

The aim of the current studies in this field of research is the development of intelligent and interactive services and systems which will provide users with personalised support. In order to develop these systems and fulfil the intended requirements it is necessary to identify which factors define an intelligent and interactive system - not only from the scientific and developing perspective but mainly from the perspective of the prospective users. The interaction and the perceived as well as the projected qualities of an object will determine the personal benefit and impact on behaviour which a system will have as the user adjusts and interacts with this system based on the mental representations formed before and while interacting with the system. In order to assure that the expectations of the user are met by the technology and thereby facilitate and reinforce the mental representations and models regarding the functioning, meaning and personal link with the technology the behaviour and personality of the user need to be carefully profiled.