Business impact, benefit, and cost of applying GQM in industry: an in-depth, long-term investigation at Schlumberger RPS

Author

Birk, Andreas ; Van Solingen, Rini ; Järvinen, Janne

Author_Institution

Fraunhofer IESE, Kaiserslautern, Germany

fYear

1998

fDate

20-21 Nov 1998

Firstpage

93

Lastpage

96

Abstract

Many success stories have been reported on specific effects of measurement, but little is known about the multiple interactions of measurement programmes with the business environment of a software organisation. This paper summarises industrial experiences with the Goal/Question/Metric (GQM) approach to software engineering measurement. They are based on long-term observation and additional detailed investigations at Schlumberger RPS. The paper reports the business impact of GQM in terms of identified benefit, cost models, and factors for successful application of GQM

Keywords

business data processing; cost-benefit analysis; software cost estimation; software metrics; GQM; Goal Question Metric; Schlumberger RPS; business impact; cost benefit analysis; measurement programmes; software engineering measurement; software organisation; Application software; Capability maturity model; Computer industry; Electronics industry; Gain measurement; Industrial electronics; Petroleum; Programming; Software engineering; Software measurement;

fLanguage

English

Publisher

ieee

Conference_Titel

Software Metrics Symposium, 1998. Metrics 1998. Proceedings. Fifth International

Conference_Location

Bethesda, MD

Print_ISBN

0-8186-9201-4

Type

conf

DOI

10.1109/METRIC.1998.731231

Filename

731231