Title :
Research on a Knowledge Management Model of Modern Service Enterprises Based on Value Chain
Author :
Yuanjian, Qin ; Zhixiong, Xiao
Author_Institution :
Sch. of Manage., Wuhan Univ. of Technol., Wuhan, China
Abstract :
By analyzing the characteristics of modern service enterprises, the paper points out the importance of knowledge management to modern service enterprises. Based on the value chain theory, the process theory of knowledge management and cognition theory, a knowledge management model of modern service enterprise is built. The model eventually forms the core competence of enterprises through the synergism of primary activities, support activities and conversion activities.
Keywords :
knowledge management; cognition theory; conversion activities; knowledge management model; modern service enterprises; primary activities; support activities; value chain; Cognition; Conference management; Context modeling; Information management; Information technology; Knowledge management; Logistics; Paper technology; Production; Technology management; Knowledge management; Knowledge management model; Modern service enterprise;
Conference_Titel :
INC, IMS and IDC, 2009. NCM '09. Fifth International Joint Conference on
Conference_Location :
Seoul
Print_ISBN :
978-1-4244-5209-5
Electronic_ISBN :
978-0-7695-3769-6
DOI :
10.1109/NCM.2009.169
