Title :
The potential marketing power of microblog
Author :
Sui, Yue ; Yang, Xuecheng
Author_Institution :
Int. Sch., Beijing Univ. of Posts & Telecommun., Beijing, China
fDate :
June 29 2010-July 1 2010
Abstract :
Microblog is becoming one of the most popular social network platforms with the rapid development of the Internet. Many companies, organizations and those who are interested in customer relationship have paid attention to microblog represented by Twitter. This paper discusses the concept and characteristics of microblog and analyses the possible marketing strategy of microblog on the basis of the discussion. Further, we makes a case study on Starbucks, a company which makes microblog as a marketing tool and at last, we offer some implications on marketing based on microblog.
Keywords :
Internet; customer relationship management; marketing data processing; social networking (online); Internet; Twitter; customer relationship; marketing strategy; marketing tool; microblog; potential marketing power; social network platform; Companies; e-commerce; marketing implications; microblog;
Conference_Titel :
Communication Systems, Networks and Applications (ICCSNA), 2010 Second International Conference on
Conference_Location :
Hong Kong
Print_ISBN :
978-1-4244-7475-2
DOI :
10.1109/ICCSNA.2010.5588676