Title :
Product demand modeling based on use cases in service marketing
Author :
Xue-feng, He ; Xing-zheng, Ai
Author_Institution :
Sch. of Manage. & Econ., Univ. of Electron. Sci. & Technol. of China, Chengdu, China
Abstract :
In this paper a new demand modeling method for new products - product demand modeling method based on use cases is put forward. Compared with the existing demand modeling method, it has the following characteristics: first, from the perspective of new product development, meanwhile supporting variant design of existing products. Second, the detailed product demand information is acquired using the use cases in software engineering. Third, with motor products, the applied research has been made further. In this paper quality function deployment and use cases are combined to analyze the acquiring of demand information, then to define product demand fuzzily, finally to realize the mapping from the customer demands to product engineering properties. With the analysis a theoretical guidance can be provided for the enterprises to improve product design quality and to shorten new product time-to-market.
Keywords :
marketing; product design; product development; quality function deployment; customer demands; demand modeling method; product demand; product demand information; product demand modeling; product design quality; product development; product engineering properties; product time-to-market; quality function deployment; service marketing; Analytical models; Brain models; Product design; Product development; Quality function deployment; Wiring; demand analysis; product demand modeling; service marketing; ues cases;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2011 8th International Conference on
Conference_Location :
Tianjin
Print_ISBN :
978-1-61284-310-0
DOI :
10.1109/ICSSSM.2011.5959477