Title :
Research on strategic service of third-party logistics
Author :
Ji, Guojun ; Feng, Wei
Author_Institution :
Sch. of Manage., Xiamen Univ., Xiamen, China
Abstract :
Based on organic organization, the nature of third-party logistics from the perspective of strategic service level is defined firstly in this paper. Then, taking service as the key factor and only advantage in competition, we propose the definition of "strategic service", analyze the nature of strategic service, clarify the difference between strategic service and service strategies, and build framework of strategic service for third-party logistics and construct strategic service mode of third-party logistics. This study finds that strategic service has strategic importance for third-party logistics, and our conclusions bring new management ideas to third-party logistics in dynamic environment and benefit the whole supply chain operation.
Keywords :
logistics; organisational aspects; strategic planning; supply chain management; management ideas; organic organization; strategic service; supply chain operation; third-party logistics; Availability; Industries; Logistics; Organizations; Standards organizations; Core competence; Customized service; Strategic service; Third-party logistics;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2011 8th International Conference on
Conference_Location :
Tianjin
Print_ISBN :
978-1-61284-310-0
DOI :
10.1109/ICSSSM.2011.5959488