A framework for Web-enabled e-maintenance systems

Author

Lee, Jay

Author_Institution

Wisconsin Univ., Milwaukee, WI, USA

fYear

2001

fDate

2001

Firstpage

450

Lastpage

459

Abstract

Web-enabled technologies play indispensable roles in supporting and enabling product life-cycle systems in a changing business environment. The need to improve a product´s performance in after-market services leads to the use of e-maintenance systems for achieving six-sigma predictive customer services. This paper presents a framework for Web-enabled e-maintenance systems. With the proper integration of e-maintenance into products, manufacturing and service systems, manufacturers and users will benefit from the increased equipment and process reliability

Keywords

electronic commerce; engineering computing; information resources; maintenance engineering; reliability; World Wide Web-enabled electronic maintenance systems; after-market services; changing business environment; electronic business; equipment reliability; manufacturing systems; process reliability; product life-cycle systems; product performance; six-sigma predictive customer services; Aerospace industry; Companies; Costs; Customer service; Electrical equipment industry; Manufacturing industries; Manufacturing processes; Monitoring; Sensor arrays; Web and internet services;

fLanguage

English

Publisher

ieee

Conference_Titel

Environmentally Conscious Design and Inverse Manufacturing, 2001. Proceedings EcoDesign 2001: Second International Symposium on

Conference_Location

Tokyo

Print_ISBN

0-7695-1266-6

Type

conf

DOI

10.1109/.2001.992398

Filename

992398