• DocumentCode
    2374721
  • Title

    The Contribution of Intelligent System in Forming Trust and Competitiveness during Online Transactions

  • Author

    Akhter, Fahim

  • Author_Institution
    Zayed Univ., Dubai
  • fYear
    2007
  • fDate
    24-26 Oct. 2007
  • Firstpage
    403
  • Lastpage
    405
  • Abstract
    This paper uncovers concealed relationships between trust and competitiveness. This study analyzes the effect of these factors on human online decision process and how they influence the business-to-consumer (B2C) outcome when they are used collectively. This research provides a toolset for users to gauge the level of trust and competitiveness of a Web site prior to their engagement in online decision-making process.
  • Keywords
    Web sites; decision making; electronic commerce; Web site; business-to-consumer outcome; human online decision process; intelligent system; online decision-making process; online transactions; Decision making; Electronic commerce; Expert systems; Fuzzy logic; Humans; Instruments; Intelligent systems; Internet; Privacy; Testing; Competitiveness; Electronic Commerce; Expert System; Internet; Trust;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    e-Business Engineering, 2007. ICEBE 2007. IEEE International Conference on
  • Conference_Location
    Hong Kong
  • Print_ISBN
    978-0-7695-3003-1
  • Type

    conf

  • DOI
    10.1109/ICEBE.2007.26
  • Filename
    4402124