Title :
Meeting customer needs using participatory techniques
Author_Institution :
Dept. of Defence, DSTO, Canberra, ACT, Australia
fDate :
30 Nov-4 Dec 1998
Abstract :
I have used participatory design techniques on a number of projects, including the design of a GUI for a group meeting support system and the design of a multimodal information management tool. This technique has been used to scope functionality, produce a project plan, design the system, create and usability-test the user documentation, and facilitate best-practice principles in code review and software engineering. Using participatory methods has also facilitated team development and cohesion in a team that is geographically dispersed and consists of members from diverse backgrounds
Keywords :
graphical user interfaces; group decision support systems; human factors; planning; project management; software engineering; testing; user centred design; user manuals; GUI design; best-practice principles; code review; customer needs; diverse team member backgrounds; functionality scoping; geographically dispersed team; group meeting support system; multimodal information management tool; participatory design techniques; project plan; software engineering; system design; team cohesion; team development; usability testing; user documentation; Collaboration; Design methodology; Electrical capacitance tomography; Graphical user interfaces; Iterative methods; Materials testing; Object oriented methods; System analysis and design; System testing; Usability;
Conference_Titel :
Computer Human Interaction Conference, 1998. Proceedings. 1998 Australasian
Conference_Location :
Adelaide, SA
Print_ISBN :
0-8186-9206-5
DOI :
10.1109/OZCHI.1998.732236
