Practical aspects on the assessment of a review process

The article presents results and lessons learned from a case study done to the Fixed Switching Product Line of Nokia Telecommunications. The study was initiated on the fact, that no regular monitoring was done on the efficiency or profitability of the reviews at the time. Two consecutive CMM self assessments showed that Peer Reviews of CMM Level 3 KPA was fully compatible. The results of this case study suggest that the software review process is clearly established, but not optimised or used to the full potential. The metrics used in this case study can be used in other organisations as well, to assess some aspects of the review process