• DocumentCode
    2380117
  • Title

    Design of Performance Aware Service Systems: A Conceptual Framework and a Case Study

  • Author

    Motta, Gianmario ; Barroero, Thiago ; Telese, Ivo

  • Author_Institution
    Comput. Eng. & Syst. Sci. Dept., Univ. of Pavia, Pavia, Italy
  • fYear
    2011
  • fDate
    25-27 May 2011
  • Firstpage
    44
  • Lastpage
    48
  • Abstract
    We identify key elements of an ideal paradigm for service systems (SS): execution architecture, functional layers, execution dynamic and design approach. The critical service elements are (a) a control layer that enables the customer to compose, monitor and modify service and (b) compensation actions. To exemplify the distinctive characteristics of SS we consider the case of a travel control layer, that shows how the SS paradigm could be implemented even on the top of traditional architectures.
  • Keywords
    design; service-oriented architecture; design approach; execution architecture; execution dynamic; functional layers; performance aware service systems; Business; Computer architecture; Mobile communication; Monitoring; Process control; Software; Unified modeling language; Information Systems; Performance management; SSME; Service Science; Service Systems;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Sciences (IJCSS), 2011 International Joint Conference on
  • Conference_Location
    Taipei
  • Print_ISBN
    978-1-4577-0326-3
  • Electronic_ISBN
    978-0-7695-4421-2
  • Type

    conf

  • DOI
    10.1109/IJCSS.2011.17
  • Filename
    5960244
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=2380117