Title :
Feedback: How does it impact software engineers?
Author :
Sach, Rien ; Petre, Marian
Author_Institution :
Math., Comput. & Technol. Fac., Open Univ., Milton Keynes, UK
Abstract :
Feedback happens all the time in software development environments, but little is known about the impact it has. Motivation theory identifies feedback as an important factor, but doesn´t consider the impact of different feedback characteristics. We present the results of a scenario-based study with 16 software engineers. Our study suggests that positive feedback has an impact on job satisfaction while negative feedback impacts behaviour. Motivation and productivity were found to be linked in just 20% of positive feedback scenarios.
Keywords :
human factors; human resource management; software engineering; job satisfaction; motivation; motivation theory; negative feedback; positive feedback; software development environments; software engineers; Face; Negative feedback; Personnel; Productivity; Programming; Psychology; Software; Feedback; Motivation; Professional Software Engineers; Software Development;
Conference_Titel :
Cooperative and Human Aspects of Software Engineering (CHASE), 2012 5th International Workshop on
Conference_Location :
Zurich
Print_ISBN :
978-1-4673-1823-5
DOI :
10.1109/CHASE.2012.6223008
