Title :
Practising what we preach: are knowledge management systems in practice really knowledge management systems?
Author :
Wickramasinghe, Nilmini
Author_Institution :
Dept. of Comput. & Inf. Sci., Cleveland State Univ., OH, USA
Abstract :
Knowledge management systems (KMS) are predominant in both theory and practice. However, are the same systems discussed in theory actualised in practice? By comparing and contrasting KMS in theory and practice, this paper demonstrates that they are indeed dissimilar. In theory, KMS have both subjective and objective components. In practice, only the objective component of KMS appears to be actualized; hence, these KMS in practice are essentially organisational memory systems at best and not KMS at all.
Keywords :
business data processing; data warehouses; knowledge management systems; organisational memory systems; Artificial intelligence; Business process re-engineering; Computer architecture; Environmental economics; Humans; Information science; Knowledge based systems; Knowledge management; Software engineering; Technological innovation;
Conference_Titel :
System Sciences, 2002. HICSS. Proceedings of the 35th Annual Hawaii International Conference on
Print_ISBN :
0-7695-1435-9
DOI :
10.1109/HICSS.2002.994199