Comprehensive Performance Evaluation of E-government Based on BSC and Fuzzy Borda Number Method

Author

Zhang, Xiuzhi ; Zhou, Xia

Author_Institution

Sch. of Economic & Manage., Jiangxi Univ. of Sci. & Technol., Ganzhou, China

fYear

2010

fDate

7-9 May 2010

Firstpage

571

Lastpage

575

Abstract

Through a review of status quo of research on evaluation at home and abroad, the paper analyzes in depth BSC and fuzzy Borda number method, makes their respective advantages complementary to each other and establishes a new comprehensive performance evaluation model of e-government combining BSC with fuzzy Borda number method, so as to make up for the disadvantages of BSC which can not give relative weight of each indicator and make more scientific and rational evaluation of those governments which have their own advantages and disadvantages of each dimension. A numerical example is discussed to demonstrate the methods to evaluate e-government performance based on BCS and fuzzy Borda number method.

Keywords

Internet; fuzzy set theory; government data processing; BCS; BSC; e-government; fuzzy Borda number method; performance evaluation model; Biological system modeling; Cities and towns; Economics; Electronic government; Finance; Performance evaluation; BSC; comprehensive performance evaluation; e-government; fuzzy Borda number;

fLanguage

English

Publisher

ieee

Conference_Titel

E-Business and E-Government (ICEE), 2010 International Conference on

Conference_Location

Guangzhou

Print_ISBN

978-0-7695-3997-3

Type

conf

DOI

10.1109/ICEE.2010.152

Filename

5590688