Title :
Total quality management in software engineering
Author :
Pham, Mitchell K D
Author_Institution :
Dept. of Manage. Sci. & Inf. Syst., Auckland Univ., New Zealand
Abstract :
Total quality management (TQM) is a relatively new field in the management science discipline. Only recently has its potential been realised in the arena of software development. The application of TQM concepts, methods, and practices has been limited. The author suggests that the `total´ concept be applied to software engineering as a whole, and that the integration of the two fields be a full university course. Examples are also shown to illustrate how TQM may be implemented in software engineering
Keywords :
computer science education; educational courses; software development management; software quality; full university course; management science discipline; software development; software engineering; total quality management; Application software; Computer industry; Costs; Industrial training; Programming; Quality control; Quality management; Software engineering; Software quality; Total quality management;
Conference_Titel :
Software Education Conference, 1994. Proceedings.
Conference_Location :
Dunedin
Print_ISBN :
0-8186-5870-3
DOI :
10.1109/SEDC.1994.475351
